Can you hear me now?

Can't seem to get the other party to listen?

Mediation is a voluntary, confidential, and informal process where an impartial third-party—the mediator—assists the parties in reaching a resolution of their dispute.

Although the mediator guides the process, the mediator is not acting as a
judge, arbitrator, or fact finder. The parties—not the mediator—decide how the dispute will be resolved.

At BDRS, mediation is based primarily on a facilitative model of mediation (derived in part from concepts developed at the Harvard Negotiation Project), where the mediator facilitates communication and negotiation among the parties, and helps the parties explore and define their interests and goals, and develop options for a resolution.

The process at BDRS is tailored as needed to meet the needs and desires of the parties, and to provide services in an efficient and productive manner.